How Mobile Devices Enhance the Workplace
Mobile apps and devices are increasingly enhancing our everyday lives, and the world of business is no exception. Recently, mobile devices have become one of the most efficient options for businesses, thanks to their convenience, versatility, connectivity and speedy results.
The BYOD Trend (Bring Your Own Device)
Mobile devices allow employees to use technology they already understand, customize their work experience to meet their preferences and stay connected to work while on the go. For these reasons, the BYOD movement in the workplace started as a way for companies to save money and boost productivity at the same time. One study found that using personal devices for work saved employees an extra 58 minutes per day, resulting in a 34 percent increase in productivity. A Cisco report revealed that BYOD offices saved $350 a year, per employee.
Last year, 59 percent of organizations let employees use their own devices for work, while 87 percent rely on employees using personal devices to access business apps. According to Tech Pro Research, 72 percent of workplaces plan to adopt BYOD in 2018.
Thanks to cutting-edge cloud technology, today’s workforce is increasingly mobile. The cloud makes the office mobile, so that employees can take the familiar office experience virtually anywhere and share it with anyone. For example, with cloud computing employees can access data from home, on vacation or during their commute to save time and move projects along faster. Collaboration is unbound by time and space, so teams can make edits, share comments and approve documents at any time and from any location. The instant file sharing capabilities of the cloud also makes it easier to hire private contractors and work with third parties in different locations.
Another way cloud-connected devices make the workplace better is by protecting company data through constant backups that live in the cloud. This ensures important information stays protected and can be restored in the event of natural disasters or even human error.
Mobile devices have come a long way in the capabilities and tasks they can help users accomplish. In turn, corporate mobility has picked up speed with the increased use of smartphones and tablets by employees for their work-related activities. Thanks to lightweight and ultraportable technology, employees can complete online activities and operations wirelessly without being tied down to a desk. This mobility brings employees closer to consumers and co-workers in the workplace, and lets employees take their work outside the office.
Businesses can leverage new and innovative laptops and mobile devices on the market today to increase profits and productivity, and improve communication. For example, always connected PCs powered by Qualcomm give you all the functionality of a PC with Windows 10, while providing 20-hour battery life, cellular connectivity and the portability of a tablet. The ASUS NovaGo and HP Envy X2 likewise provide versatility by converting from laptop to tablet.
The Mobile-first Approach in the Workplace
As consumers increasingly use their mobile devices to make purchases, businesses should respond to this trend by embracing mobile commerce. There is a huge trend in mobile sales, and the current trend is only predicted to rise, so jumping on it now can help companies maximize profits. A mobile-first approach lets businesses build out a consumer experience with mobile as its starting point.
Many consumers use their mobile devices to interact with businesses and brands, whether through social media or a customer service platform. If businesses are as flexible as their consumers when it comes to being tapped in on-the-go, brand presence and customer service can reach new levels of efficiency.
Businesses can implement a mobile-first approach in the office by optimizing any existing customer-facing products for mobile. For example, a website can be revamped into a mobile app. This way, a business can send notifications to the consumer’s device and stay tapped into their world like never before.
Businesses can also embrace chat-based customer support tools customers can access through their mobile devices. AI tools such as smart chatbots not only make customer service more accessible for customers, but also less costly for businesses.