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How To Cancel Getresponse Account

Do you want to know how to cancel your GetResponse account? If you’ve been looking for a way to get rid of it, you’ve come to the right place, as we’ve meticulously laid out the process for you. 

Entrepreneurs can establish customized subscriber lists, deliver high-impact newsletters, videos, and follow-up campaigns using the GetResponse email marketing platform. If you wish to cancel your GetResponse account, we don’t know why you’re doing it.

If it’s an email spam issue, you may either label the email as spam when you open it, or you can unsubscribe from their newsletter by hitting the unsubscribe button at the bottom of the email.

However, if you no longer find the GetResponse account attractive and desire to delete it, we have offered you detailed instructions on how to cancel the GetResponse account in this article. There’s nothing more you need to do than carefully follow the instructions provided here.

How to Cancel GetResponse Account

Log in to Your Account 

The first step in closing your GetResponse account is to log in to your GetResponse account.

Click on Billing Page 

Now for the second step, you have to open your billing page that you can access by clicking on your account. Then, you would have to choose the billing option that you would see after clicking on your account.

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Account Cancellation Process

On the billing details page, you would be able to cancel your subscription, and to do that, you have to go to payment options where you can cancel your account by clicking on the “cancel subscription” option.

As soon as you begin the cancellation process, it’s too late to change your mind. In the end, there will be no more time to go over your data or get everything in order.

How To Cancel Getresponse Account

Losing Your Data 

After clicking on “cancel subscription,” you would see a pop-up that would show you data you would lose if you cancel your account. But if you still want to cancel your account, click on the “cancel the subscription.” 

You may want to download your contact list if you haven’t already. Before sending your email marketing account, ensure that you’ve transferred all of your subscribers and unsubscribers to your new service.

Reason to Cancel Account

To cancel your membership, a pop-up box will appear, prompting you to explain why you’re canceling your GetResponse account. You can also explain why you are no longer interested in using your GetResponse account.

Everything you must do is as follows:

  • Choose an explanation for deactivating your account.
  • The link to click is “I have decided to discontinue use of my GetResponse account.”
  • Next, select “Cancel my Account.”

Last Try by GetResponse

Now GetResponse will offer you several deals to keep you on the board. Looking at those deals is not a bad idea; you could compare them with other sites’ offers. But at the end, you should click on the “No” option, and that said, you have now canceled your GetResponse account.

GetResponse Refund Policy

Free Trial for 30 Days

Signing up for GetResponse’s 30-Day Free Trial does not necessitate entering credit card information. Try GetResponse for 30 days with no obligation. If you elect to upgrade at any point during the 30-Day Free Trial, your account is upgraded to a Paid Account, and the 30-Day Free Trial is terminated.

GetResponse will charge your credit card for the first billing period if you buy a Paid Account or upgrade from a Free Trial to a Paid Account. In the following 30 days, the billing system will automatically renew your account and charge your credit card for the appropriate amount, whether you choose the monthly or annual plan.


No future sums will be charged to your credit card if you cancel your subscription at any time. However, you’re still liable for any charges that have already been made to your card.


Pay-as-you-go service by GetResponse. There are no refunds, even if you cancel promptly after your credit card has been charged for the new monthly term. 

Even if you cancel your account on August 15th and we charge your credit card on August 10th, you will be responsible for the entire month’s charges. 

There are no further charges on your credit card, but you will not receive a refund for any costs already made.

How To Cancel Getresponse Account

Reason to Cancel GetResponse Account

Poor customer service

Consistently, bad reviews of GetResponse refer to poor customer service. More significant concerns are more difficult to handle, although initial onboarding and help are lauded.

According to customers, there are delays in getting the support they need when they contact it. After signing up for the platform, several customers say they never received an activation code.

Unexpected fees and upgrades

To get a reasonable price, you need to have many subscribers on your mailing lists. Users have complained about being charged costs they weren’t aware of, and this isn’t exactly a widespread complaint.

Rejected lists and bounced emails

Another common problem. Users of GetResponse have reported issues with unrecoverable wipes and rejected email lists. Users say they cannot upload them again with some mailing lists since the addresses have been permanently erased.

There are some challenges with the platform’s email delivery, with one user reporting that 40% to 50% of the emails they sent were never delivered. For an email marketing tool, this is a huge problem to have.

Overall, GetResponse’s shortcomings are deal-breakers. Users say they were enthusiastic about utilizing the platform initially but were let down by what they found.


Frequently Asked Questions

How to get rid of a GetResponse Social Ads Creator profile?

If you already have the Social Ads Creator application loaded on your GetResponse account, canceling your membership will be a little more complicated.

Log in to the app first, then click to Settings and select Delete Account. Click the confirmation button on the next screen to delete your account. It will also be necessary to select a reason for canceling the account. It’s finished!

Make sure you understand that removing your account will result in the loss of all integrations and drafts you’ve created with the service. After you cancel your account, you will no longer share social media posts in this manner.

The posts you’ve previously shared, on the other hand, will remain visible on your profile (s). For those, you’ll need to log into your social media accounts and manually delete them.

Can my GetResponse account be put on hold?

A pause is justified since you can always return and find everything just as you left it. When you return, the templates, autoresponders, and email list will still be there for you. For example, Shopify can be linked to your GetResponse account.

What can I do to get rid of the GetResponse emails?

Expand the drop-down menu and select the contact lists from which you want to delete contacts. Then, input the email addresses that you’d like to utilize. Select the Delete option. It’s vital to remember that selecting all will delete all of your contacts from the system.


GetResponse’s email marketing and webinar marketing solutions are powerful. If you’re looking for a robust and well-integrated CRM, GetResponse is excellent. But if you’re not using webinars, landing pages, or split testing, you may want to decrease your email marketing strategy a bit. That’s quite reasonable. That’s why we have discussed how to cancel the GetResponse account and why you should.