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How To Delete A Wix Account [Step-By-Step Guide]

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Wix has always had great reviews because it is quite easy to use. But this does not mean that everything is perfect. This is why knowing how to delete a Wix account is important info just in case you find it not to your wants or needs.

The website builder has been used a lot by folks and the good news is that deleting your Wix account (and in some cases, getting a refund) is quite easy to do. 

Just follow the steps I outlined below and you should know how to delete a Wix account in no time.

Reasons For Deleting Your Wix Account

Before I dive into explaining the deletion process. Many folks delete their accounts for a variety of reasons. Some of which include

  • Impossible to change the site’s template without having to rebuild it back from scratch
  • E-commerce options and features aren’t as top-notch as other site builders out there
  • The non-availability of the option of transferability of sites later after building using Wix

Whatever your reasons are, you will want to do the following below to ensure you delete your Wix account.

How To Delete A Wix Account Outline 

Some folks might be more tech-savvy than others and going into tiny details on each step might be a waste of their time. 

Anybody who’s already a little familiar with the process can just use this outline as a quick guide or reminder. But if you’re not familiar with it, don’t worry. The steps are all explained in detail below.

  • You will have to first cancel all your premium subscriptions. You can do this in the Payments menu.
  • You will also have to move all the websites you own to Trash. This can be done in the My Sites menu.

You have to transfer, remove, or cancel domains that are active.

  • Deactivate your account in the Account Settings menu.
  • You’ll find the option to deactivate when you scroll down the menu. Follow the instructions and you should be able to get your Wix account deleted.

Here’s basically the core of how to delete a Wix account. Below is now a step by step breakdown of the instructions above.

Steps On How To Delete A Wix Account

The steps are sectioned for easy understanding. Please don’t skip any of the steps to ensure that everything works out well.

Canceling Your Subscriptions

The reason why this is the first action to take when trying to delete a Wix account is that Wix does not allow accounts that have active subscriptions to be deleted. 

How To Cancel Your Subscription

First, log in to your Wix account. 

Then on the top right-hand corner of your dashboard, tap on your account name and picture.

A drop-down menu should appear immediately after the tap.

Click on the Billing and Payments option from the options in the drop-down menu.

When the Billing and Payments menu opens up, you’ll be able to see all of the subscriptions you’re paying for.

sub

Cancel all of the subscriptions by clicking on the Plan or Subscription. In the window that appears, search for and click on Cancel Plan.

Confirm your action by choosing Cancel Now in the next window that appears. After that, your subscriptions should be canceled. 

You have to do this for each subscription though, so take note. 

Also, cancel any other subscription for other services. It is important that all subscriptions be it domains or plans or mailboxes are canceled. 

Moving Your Sites To Trash

When you’re done with the above steps and you’re sure you were successful in canceling your subscriptions, you will have to delete your sites by moving them to trash.

To do that is pretty easy though, all you have to do is follow the steps explained below.

How To Move Your Sites To Trash

The first thing to do (assuming you’re already logged into your Wix account) is to open the My Sites option.

my sites

This option is usually found at the top left-hand side of your screen. 

When you’re inside the My Sites menu, just click on the tiny arrow to the top left of the site you wish to trash.

When you click on the menu that appears, choose Move To Trash and that should move the site you hovered on to Trash.

trash

Please note that you have to do this individually for all of the sites you have. Doing one does not automatically move the others.

Transferring, Cancelling, Or Removing Domains 

This tip is only useful for folks that have attached domains to their Wix account. 

If you didn’t attach any domain to your Wix account, you can just skip this section and move to the next step.

But if you have domains attached to the Wix account you’re trying to delete, then you have to follow the steps below to ensure you don’t lose important data and information.

You can perform two actions on domains when deleting your Wix account. You can either transfer the domains to another domain host or you can cancel the domains. 

How To Transfer Your Domains 

First, log in to your Wix account. 

Then on the top right-hand corner of your dashboard, click on your account name and picture.

A drop-down menu should appear immediately after the click.

Click on the Domains option from the list of options in the drop-down menu.

domains

When the Domains menu opens up. Click on the 3 dots to the right of any domain you want to transfer.

You’ll see the option of transferring the domain away from Wix totally or just transferring the domain to another Wix account.

transfer

Choose according to personal preference and move the domains.

Remember that transferring one domain does not automatically transfer others. You will have to individually transfer all the domains you want to transfer. 

Canceling Domains Subscriptions

This is quite easy and similar to the process of canceling subscriptions. 

If you have already canceled all of the premium plans in the first step, you can skip this “Cancelling Domains Subscriptions” step.

Navigate to and open the Billing and Payments option by clicking on your account name.

When the Billing and Payments menu opens up, you’ll be able to see all the domain subscriptions linked or attached to your Wix account.

sub

Cancel all of the domain subscriptions by clicking on each of them. In the window that appears, search for and click on Cancel My Domain

Confirm your action by choosing Cancel Now in the next window that appears. After that, your domain subscriptions should be canceled. 

Removing Domains 

This option is for folks who have domains that although are hosted somewhere else but are still connected to the Wix account they’re trying to delete.

What you have to do is remove the domain. It is pretty easy and you’ll use steps that are familiar (if you’ve been following the steps above).

I’m assuming you’re already logged in. 

All you have to do is navigate to the top right-hand corner of your dashboard, click on your account name and picture.

A drop-down menu should appear immediately after the click.

Click on the Domains option from the list of options in the drop-down menu.

domains

When the Domains menu opens up. Click on any domain you want to remove and then click on the Advanced tab.

Choose the Remove Domain from Wix option and that should do it.

remove

As usual, you will have to do this for individual domains. 

Deleting Your Wix Account

Finally, you’re here. This is the last step in the “how to delete a Wix account” process. 

Here’s something important you need to know before the deletion process can be completed. 

  • Wix only allows the deletion of accounts after all premium services have expired. 

This means your subscription (even though you canceled it) must go through its natural timeframe and elapse before you can actually delete your account. 

How To Delete A Wix Account

After you’re sure the subscription timeframe has expired, follow the steps explained below to delete your Wix account.

Navigate to your Account Settings menu and find a box that says Deactivate Your Wix Account at the bottom right-hand side of your screen.

Click on the Learn More option in the box. 

learn more

At the bottom of the screen that appears next, go to Step 4 and click on it. 

Step 4 has three numbered options. Go to the second option (Click Here To Open The Deactivate Account Window) and click on Here.

here

When the window appears, click on the Deactivate Account option. 

Confirm your choice by clicking on Yes in the next menu that appears and if all your subscriptions have elapsed, your Wix account will be deleted. 

confirm

Conclusion 

The actual “how to delete a Wix account” process usually takes a few minutes as you can see above.

What makes it a bit complicated is the fact that you have to wait for your subscriptions to elapse. This is why the first step of canceling all subscriptions is vital to deleting your Wix account.

Follow the steps as outlined below and wait until your subscriptions expire before applying the final step.

If you have any issues deleting your Wix account, please share your concerns in the comments section and I’ll guide you through the parts you might be finding difficult to follow.

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