5 Possible Fixes For Two Finger Scroll Not Working Issue

Gestures have become an integral part of our lives, whether it’s our smartphone gestures or our laptop ones. But sometimes because of wrongful setting twitches, it may not work.

One such gesture in your laptop is the two-finger scroll. If used correctly, can save you time. But sometimes it doesn’t work, So, in this article, we are going to find fixes for the “two finger scroll not working” issue.

What is a two-finger scroll gesture?

Two-finger scroll allows you to slide up on your touchpad using two fingers in order to scroll upwards on a given page. This feature is perfectly integrated into all the laptops and works quite well, but sometimes because of the problems that we are going to talk about later this gesture may not work.

But fortunately, the issues are minor and can be fixed by going through the methods prescribed in this article. So, let’s fix them.

4 Fixes for Two Finger Scroll Not Working

The following are the solutions for the “two finger scroll not working” problem. Obviously, you don’t need to apply all just start from the top as we have chronologically mentioned the fixes.

1. Make sure that the two-finger gesture is enabled

In most laptops, a two-finger gesture is enabled by default, but as we have mentioned earlier, because of wrongful setting twitching it gets disabled. Therefore, before moving any further we should see if the two-finger gesture is enabled or not.

To do that, you need to follow the prescribed steps:-

Step 1: Launch Settings by either searching it out of the start menu or by right-clicking on the start menu and then select Settings from the appeared list.

Step 2: From the appeared settings window, click on the Devices option.

Step 3: Then from the list placed at the left side of the screen, select the Touchpad option, and then from the appeared window on the right side enable the Drag two fingers to scroll option.

Hopefully, this will solve the “two finger scroll not working” issue. But if you don’t have that option there on the Touchpad tab then you need to read the following steps:-

Step 4: Click on Additional Settings under Related Settings.

Step 5: This will redirect you to the Mouse Properties window, there you need to go to the ELAN tab(it may differ if you have a different touchpad) and then click on the options button.

Step 6: You will be redirected to your touchpad properties, there you need to go to the multi-finger tab> Scrolling and then enable it by ticking the horizontal and vertical options and confirming it by click on Apply and OK.

In both the methods you need to restart your computer as it will get things right.

Hopefully, this will solve the “two finger scroll not working” issue.

2. Manage your Driver

Your drivers can have multiple problems, they can be outdated, they can have bugs, they were updated wrongly, but fortunately, we have a fix for every mentioned problem

Update the Pointing driver:-

Even though Microsoft tends to update all the drivers automatically and the pointing driver is not an exception, but sometimes you gotta do it manually. In this section, we are going to update the Pointer Driver manually. To do that you need to follow the prescribed steps:-

Step 1: Launch the Device Manager by either Win + X> Device Manager> enter or Win + R> devmgmt.msc> enter.

Step 2: This will redirect you to Device Manager, you need to reach the “Mice and other pointing devices”, expand the option, right-click on the pointing devices(in my case it is ELAN pointing devices), and then select “update driver” from the appeared list.

Step 3: From the appeared screen you can select any of the two available options but according to us you should select “Search Automatically for updated driver”.

This way you will be able to update the pointing driver. After this, you need to restart your computer and hopefully, the two-finger scroll not working is fixed.

Rollback the Pointing Driver:-

This may sound a little counterintuitive but this is not for the one who’s pointing driver was updated automatically. So, if you have started facing the two-finger scroll not working issue recently then this method is for you.

In this, we are going to roll-back the pointing driver. To do that, you need to follow the prescribed steps:-

Step 1: Launch the Device Manager by either Win + X> Device Manager> enter or Win + R> devmgmt.msc> enter.

Step 2: This will redirect you to Device Manager, you need to reach the “Mice and other pointing devices”, expand the option, right-click on the pointing devices(in my case it is ELAN pointing devices), and then select “properties” from the appeared list.

Step 3: This will redirect you to the Pointing Driver properties, there you need to go to the Drivers tab and then click on the Roll Back Driver button.

After this follow the basic on-screen instructions to roll back your driver as it will just ask the purpose. After the completion of the downgrading procedure, you need to restart your computer to get things right.

Hopefully, this will fix the two-finger scroll not working issue.

Reinstall the Pointing Driver:-

Sometimes because of some odd reasons, the update process gets malfunctioned. In that scenario, you need to uninstall and then reinstall your pointing driver. To do that, you need to be obedient to the following steps:-

Step 1: Launch the Device Manager by either Win + X> Device Manager> enter or Win + R> devmgmt.msc> enter.

Step 2: This will redirect you to Device Manager, you need to reach the “Mice and other pointing devices”, expand the option, right-click on the pointing devices(in my case it is ELAN pointing devices), and then select “uninstall device” from the appeared list.

This will uninstall the driver. After the completion of the uninstallation process, you should restart your computer once. Now, it is time to reinstall the driver. To do that, you need to follow the prescribed steps:-

Step 3: Right-click on the Mice and other pointing devices and select “Scan for Hardware Changes”.

This will automatically search for the missing driver and redirect you to the downloading page. There you need to download the driver.

After this restart your computer and hopefully, the two-finger scroll not working issue will get resolved.

Bonus Point: Use a third-party application:-

If you think the methods that we have mentioned earlier in this section, is a bit too lengthy or complicated then you should Driver Easy. It a software that helps you in managing all your computer’s drivers.

In this example, we are going to update the driver. To do that you need to download the Driver Easy application from its website and then install it.

After installation, launch the application and click on the Scan Now button to see all the outdated drivers that you may have. Now, if your Pointer driver is outdated then you can update it from there.

After this restart your computer and hopefully, the two-finger scroll not working issue will get resolved.

3. Change Mouse Pointer

This may sound a little weird but it worked for many users who were the same problem. To change the mouse pointer you need to follow the prescribed steps:-

Step 1: Launch the Control Panel by either searching it out of the start menu or from RUN(Win + X), type “control” and hit enter.

Step 2: Click on the Hardware and Sound option from the appeared screen.

Step 3: Now, click on the Mouse option to enter its properties.

Step 4: From the properties window, go to the Pointers tab and then select a different pointer. Finally, confirm the change by clicking on the Apply and OK buttons.

After this restart your computer and hopefully, the two-finger scroll not working issue will get resolved.

4. Update or degrade your OS

Don’t scratch your head, there is a reason behind this subheading. As we all know all the Operating Systems right now have some kind of bug. So, if your OS has a bug then the update can cure it. But on the other hand, an update can create a bug as well, therefore, degrading can help.

Update your OS:-

Updating your Operating System is very easy. Just follow the steps prescribed below to do that.

Step 1: Launch Settings by either searching it out of the start menu or by right-clicking on the start menu and then select Settings from the appeared list.

Step 2: From the appeared settings window, click on the Update and Security option.

Step 3: On the appeared screen click on check for updates or download to update your operating system.

After downloading, Windows will ask you to restart in order to update.

Restore your OS:-

To restore your OS you need to follow the prescribed steps:-

Step 1: You can either search from the start menu or by RUN(Win + R), type “rstrui.exe” and hit enter.

Step 2: Now, click Next on the appeared window, select a previously created restore point and then click Next.

This will restore your Windows back to a point when it was working well. 

Note: You should make sure that you have a backup of different applications as system restore will eliminate all of them.

After this restart your computer and hopefully, the two-finger scroll not working issue will get resolved.

Wrap-up:-

In this article, we have tried fixing the two finger scroll not working problem. We have discussed 4 different solutions for four different types of problems. Hopefully, this article has helped with the problem.