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How to upload cpinfo file to checkpoint server

CPInfo is an auto-updatable utility that collects diagnostics data on a customer’s machine at the time of execution and uploads it to Check Point servers (it replaces the standalone cp_uploader utility for uploading files to Check Point servers).

The CPInfo output file allows analyzing customer setups from a remote location. Check Point support engineers can open the CPInfo file in a demo mode while viewing actual customer Security Policies and Objects.

This allows the in-depth analysis of customer’s configuration and environment settings.

Here is the Process to upload cpinfo file to checkpoint server:-

First method:-

Open the Smart Update from the smart console and select your gateway and right-click on it and select the option ” Upload diagnostics (CPinfo) to checkpoint
How to upload cpinfo file to checkpoint server
then enter the checkpoint information below.
How to upload cpinfo file to checkpoint server
Second Method:-
Login to the firewall with SSH that you wants to collect cpinfo, then enter in expert mode and enter the command ” cpinfo “.
How to upload cpinfo file to checkpoint server
It will create file locally, now you need to do Winscp and download this file on your local machine.
Open WinSCP and select the SCP protocol and enter the IP-add and authentication details.
How to upload cpinfo file to checkpoint server
then you will get the below error messages,
How to upload cpinfo file to checkpoint server
You need to change your user shell,
Need to change the shell.
Expert#chsh -s /bin/bash admin
To revert back the shell :-
Expert#chsh -s /etc/cli.sh admin
You need to replace your username with admin if you want to change the shell for your own user account.
How to upload cpinfo file to checkpoint server
Now you are able to login to your checkpoint firewall. Just drag and drop your file to your local desktop.
How to upload cpinfo file to checkpoint server
After selecting the “Root” directory, you are able to view all the file system path.
How to upload cpinfo file to checkpoint server
Hope my article “How to upload cpinfo file to checkpoint server” helps. If you have any query, feel free to comment.

📗FAQ

How do I upload CPInfo to Checkpoint?

You can use the web-based user interface to upload a CPInfo file to Checkpoint. First, log in to the Checkpoint Management Server and go to the “Logs & Monitor” tab.

Then click on “Upload” and select the CPInfo file you want to upload. Once the file has been uploaded, it will be analyzed by Checkpoint’s Support Center to identify any issues or potential problems with your Checkpoint installation.

How to create a CPInfo file?

To create a CPInfo file, you can use the Checkpoint Diagnostics tool (cpinfo). This tool is included with Checkpoint and can be run from the command line.

To create a CPInfo file, simply run the following command: “cpinfo -o <filename>”. Replace “<filename>” with the name you want to give to the CPInfo file. Once the command is complete, the CPInfo file will be saved to the current directory.

How do I get the CPInfo checkpoint?

To obtain a CPInfo file from Checkpoint, you can use the Checkpoint Diagnostics tool (cpinfo). This tool is included with Checkpoint and can be run from the command line.

To generate a CPInfo file, simply run the command “cpinfo”. The tool will then create a CPInfo file and save it to the current directory.

How do I open CPInfo?

To open a CPInfo file, you can use any text editor or viewer. Simply locate the CPInfo file you want to view and open it with your preferred application.

The file will contain a large amount of information about your Checkpoint installation, including hardware, software, network topology, and more.

How to shutdown Checkpoint firewall from CLI?

To shut down a Checkpoint firewall from the CLI, you can use the following command: “shutdown”. This will initiate a graceful shutdown of the firewall, allowing any active connections to be completed before the system shuts down.

Which command shows the installed licenses in expert mode?

To view the installed licenses in expert mode, you can use the following command: “cplic print”. This will display a list of all licenses installed on the system, including the license type, expiration date, and number of users.

How can you see historical data with CPView?

To view historical data with CPView, you can use the “Time Range” feature. This allows you to select a specific date range and view historical data for that time period. You can also filter the data by specific events or traffic types to get a more detailed view of your network activity over time.

How to reboot Checkpoint firewall from CLI?

To reboot a Checkpoint firewall from the CLI, you can use the following command: “reboot”. This will initiate a system reboot, which may take several minutes to complete.

How to reboot Checkpoint management server in CLI?

To reboot a Checkpoint Management Server from the CLI, you can use the following command: “cpstop && cpstart”. This will stop and then restart the Checkpoint services, which will initiate a server reboot.

How do I check interface traffic in Checkpoint firewall?

To check interface traffic in a Checkpoint firewall, you can use the “fw monitor” command. This command allows you to capture and view traffic on a specific interface, including source and destination IP addresses, protocols, and ports. You can also use the “fw ctl zdebug drop” command to view dropped packets on the firewall.

What is the command to check Check Point license?

To check the Check Point license, you can use the following command: “cplic print”. This will display a list of all licenses installed on the system, including the license type, expiration date, and number of users.

Additionally, you can also use the “cplic show” command to display a summary of the current license status, including the expiration date and the number of licensed features.

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