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Why Is Salesforce Testing the Key to the Proper Performance of Your Customized Application?

Salesforce testing evaluates the functionality, features, and performance of the Salesforce platform to ensure that its implementation and customization meet the organization’s needs. It reviews all software parts, such as the user interface, data management, integration with other applications, and performance, to ensure that the platform works efficiently for optimal use.

There are different types of Salesforce testing, each performed at different stages of development. They include unit testing, integration testing, system testing, user acceptance testing, and performance testing. Salesforce testing aims to identify any defect or issue in the system so the testing team can resolve it before the software is released to users. 

Importance of Salesforce Testing

Why Is Salesforce Testing the Key to the Proper Performance of Your Customized Application?

Salesforce testing is crucial to the success of any Salesforce implementation since it ensures the quality and reliability of the system. Whether the testing team conducts Salesforce testing can be the difference between a customized application that succeeds and one that fails. There are two ways to perform Salesforce testing: manual testing and automated sales testing. 

Manual testing involves testing the Salesforce application manually by a human tester. This can include manually entering data, navigating through the application, and verifying that the application is functioning as expected. Automated Salesforce testing, on the other hand, involves using software tools to automate the testing process, which may include writing code to simulate user actions, such as entering data and clicking buttons, and verifying that the application is functioning correctly.

Here are some reasons why Salesforce testing is key to the proper performance of your customized application.

Quality Assurance 

Salesforce testing provides quality assurance to the software development life cycle. It helps the testing teams to identify any errors or issues with the Salesforce implementation, which the testers can then fix to improve the quality of the application. It will highlight areas of the system that could be improved for a more efficient and effective operation. 

Conducting Salesforce testing will ensure that the various features and functionalities in the Salesforce platform work as expected so the end users can effectively use the platform. The testers will be able to verify that all customizations and integrations with other systems or applications are working effectively and do not negatively impact the system.

Salesforce testing can also help you to ensure that the product meets the business requirements of the business.


Efficient Salesforce testing can reveal any performance issues or bottlenecks within the Salesforce platform so you can address them and improve the system’s overall performance. It tests the platform to assess if it can handle the expected loads without any performance issues. 

By testing the performance of your application, you will validate the application’s integration with other systems and subsequently improve the quality of your application so it can provide optimal performance.

Scalability and Maintenance

Scalability is critical for the success of any software product or business. The testing team needs to ensure that the system can handle an increase in workload or demand without crashing or experiencing any performance issues. By performing Salesforce testing, you can improve the overall quality and reliability to handle the expected load and usage. 

It will also enhance the maintainability of the Salesforce system by ensuring that the customizations and integrations do not run into any future issues or require the need for further maintenance.

User Acceptance

The goal of Salesforce testing is to verify that no defects or errors exist in the customization and integration of Salesforce into your application and to check that it meets the needs and expectations of the users. This will help ensure that the product gets positive user acceptance and adoption when it is released to the public.

It Saves Time and Money

Performing Salesforce testing can help you to save time and money in the long run. It can help you to uncover and fix errors early in the development process to avoid the hefty cost of rectifying them later. If you find mistakes earlier, you will spend less to fix them. 

For instance, according to the Systems Science Institute at IBM, the relative cost of fixing a defect found during maintenance is a hundred times more than a defect found during design. The earlier you resolve bugs, the cheaper it is to resolve the issue.

Enhanced Security

Another benefit that Salesforce testing gives to your application is enhanced security. By testing, you can identify security vulnerabilities in the Salesforce platform and rectify them before they transform into more significant issues. It helps you to review the customizations and integrations to confirm that they have no security weaknesses.

In addition, Salesforce testing also helps you to confirm that the security controls and features within the Salesforce platform, such as data encryption, authentications, and access controls, work as expected and provide the required level of protection that the business demands.

If you include user acceptance testing as part of your Salesforce testing, you will be able to verify that the users of your application know about the best security practices, such as using strong passwords and not sharing their login credentials.