Cloud services have become popular with the advancement of wireless technologies and the increasing need for data. Almost all companies have some kind of cloud infrastructure, and because of this, the need for RingCentral Alternatives became real.
VoIP or Voice Over IP is the technology on which RingCentral Operates. Although RingCentral is very popular, a whole sea of businesses can not live on one service alone.
Every alternative has its perk that we will discover later in the article.
What is VoIP?
With VoIP or Voice Over IP, the voice information is sent digitally over the same networks you already use for the internet. In bypassing conventional phone lines, basic call cost is significantly reduced, often by 40% for local calls and even more for International calls.
You can even reduce the number of lines needed, as each employee can have their virtual extension. These can be reached on any connected devices, from office desk phones to smartphones, so all of you will be kept in a loop, no matter where you are.
Now, there is no need for you to rely on bulky hardware units because now your ISP will manage your phone system, and it will be hosted in the cloud.
There are dozens of VoIP service provider in the market, and all of them has their perks.
Best RingCentral Alternatives – Our Top Pick👌
The list is in no particular order as there is no best or worst. But all of them have their own set of benefits.
The first one on our list of alternatives to ringcentral is Nextiva. It is one of the best VoIP for you if you aim to have clear voice quality because of 99.99% uptime.
It is one of the OGs in the business and has been awarded as the “Best Business Phone System” by U.S News in 2020.
Nextiva has NextOS, their communication service that integrates all the cloud services into one service. It also allows businesses esses to customer experience in real-time to track customer experience in real-time.
Nextiva is one of the best cloud-based VoIP in the world, and you should give it a shot.
Regarding pricing, Nextiva has three tiers, Basic, Pro, and Enterprise.
Basic is not recommended for a business as it is very “basic.” But if you are OK with not having an SMS or recording feature, you can consider it as it is just $20 a month.
What we recommend is their Pro tier. It is just $5 more, coming at $25 but is stacked with features. It has SMS, online faxing, conference calls, and many more.
But if you are running a large enterprise, the Enterprise tier coming at $30 is the way to go. It provides all the features in the basic and pro packages but includes a few important things such as customer surveys, Live Chat, etc.
You don’t always need the bleeding edge service to run your business, as it would cost a lot. If you are running a small business or don’t need all the services offered by premium VoIP, then Grasshopper is a service worth considering.
One of the features that Grasshopper has that makes them more affordable than the rest is unlimited user support; now, you can pay for a single user and distribute the package.
Grasshopper also saves you the cost of buying a new set by adding a line to your current phone. This allows you to have a toll-free number, which is vital for every business.
If we talk about the prices, one can choose a plan from the available three plans, Solo Plan, Partner plan, and small business, coming at $29, $49, and $89, respectively. And you have to pay after the completion of the 7-day trial.
This may look expensive, but in the case of Grasshopper, you don’t need to buy a separate plan for every user. A single buy is enough for the whole enterprise.
This makes Grasshopper a perfect RingCentral Alternative for small businesses.
3. Vonage Business Communication
Vonage is one of the most flexible services on this list of RingCentral Alternatives. It doesn’t matter if you have a small business or a large enterprise Vonage has something for you.
Vonage has some basic features such as SMS, online faxing, and conference calls but other important features such as monitoring calls, tracking customer feedback, etc.
The main selling point of Vonage Business Communication service is a feature that they call Bandwidth Throttling.
Because of this, if you are in a place with slow internet, with the help of Vonage Business Communication, you can lower the video quality to make your call suitable for that particular network.
You can add other applications, such as Microsoft Office, as Vonage is a modular service.
Vonage has three tiers, Mobile, Premium, and Advance.
Mobile: Mobile is best for the remote team as it is very inexpensive, $19.99/month/line. You will get unlimited SMS and calls, access to the Vonage app center, and many more.
Premium: Premium is best for businesses that do not need extra features that you will get in Advance. Premium comes at $29.99/month/line.
Advance: Advance is a step above the rest, but it is more expensive, and not everyone; it comes at $39.99/month/line. Some features it includes are White Gloves Setup, Group Calls, and many more.
4. 8x8 Virtual Office
If you are a sucker for a physical hardware phone, then 8x8 Virtual Office is the best. Their cloud software is perfectly optimized to work with their IP Phones.
8x8 Virtual is one of the best RingCentral Alternatives because it has all the essential features such as conference calls, recording of calls, virtual receptionist, virtual faxing, and many more important features.
One of the things that 8x8 has concentrated on is making its service compatible with many things. It is compatible to work on both phones and laptops. It comes bundled with many applications such as Zendesk and G Suite.
One can not look past their analytical services such as call recording and analysis of calls that include received and missed calls).
They have three types of plans targeting three different types of customers.
8x8: It is the cheapest, coming at $12/ month, and is perfect for a small institution. With it, you will get Voice and Video calling, SMS, Unlimited Local Calls(the US and Canada), and many more.
X2: This is perfect for a medium-level MNC. It comes at $24/month and offers a lot for its price, such as free international calls(14 countries), and many other essential features such as unlimited calls, SMS, etc.
X4: x4 is best for a big enterprise as it can be handy for them. It extends the international call range from 14 countries to 47 countries while increasing the price from $24 to $44.
It also has some vital analytical services, such as recording call quality, monitoring whisper, and barge.
5. Jive Business Phone System
Jive is one of the most secure VoIP on our list. It has perfectly integrated over 80 features in its cloud.
Some are important for a business, such as three-way call conferencing, fax to email, etc.
But its most important feature is the level of protection that it gives. Jive VoIP encrypts your voice information from your device to the destination.
Therefore, if you want to buy a service that perfectly integrates vital features that the 2020 VoIP service must have and security features, then Jiva is the way to go.
If we talk about Prices, the first thing that strikes our mind is that it nails the “law of diminishing returns”; the prices are meager considering the features.
It has five tiers, all giving the same luxury, increasing the number of supported users. For more details on the pricing, visit their official site by clicking here.
6. 3CX Cloud PBX
3CX Cloud PBX is one of the modern iterations of VoIP service. It is a software-based service that helps you in keeping your office clean.
One of its features is that it can be installed on Cloud services and servers. Therefore, every user connected with the cloud or the installed server can access it from their desktop or mobile(both android and iOS).
Since it is a software-based solution, Google, Amazon, or any other cloud user can install the software on it to use its VoIP. And because of this, it is probably the cheapest on our list.
The only caveat here is that since it is a software-based solution, it can be a little difficult for someone who lacks experience in the IT field.
They have three plan levels: Standard, Pro, and Enterprise. They are making this the only solution on this list with a free plan.
In the Standard Plan, which is free, you get Unlimited Extensions and iOS and Android apps, but we won’t recommend you go for it.
The PRO and Enterprise solution costs $1.08 and $1.31 per month per user and is the way to go. They offer you a lot of different things, such as an Office 365 subscription and, most importantly, customer support.
Unlike 3CX, Phone.com is an easy-to-use VoIP service that provides an easy-to-set-up cloud service for a medium-sized enterprise.
One of the perks that Phone.com has is its value more than the money proposition. They offer such as toll-free numbers, Spam filters, and many more.
Another thing that adds to their value game is no need for extra hardware. One can access VoIP of Phone.com from laptops, desktops, smartphones, or even feature phones.
They have a weird pricing system. You can even opt to pay per minute usage, but we won’t recommend that.
If you are buying Phone.com, the best option would be to buy a subscription for the whole year, as that will cost you $9.99 monthly.
Virtual PBX is a customizable Voice Over IP solution that allows you to include the feature that you think is important and leave the unnecessary gimmicky feature that you will not use.
Because of this, you will be able to increase your package’s efficiency and its value quotient.
One of the things that VirtualPBX has that makes them probably more reliable than any service on our list of RingCentral alternatives is their 24x7 customer support. Their solution is easy to understand and use, so you do not need to be a tech expert to make it work.
It doesn’t matter what kind of business you have; Virtual PBX has something for you. You can pack anything that you want in your bundle.
Even though you can pick anything to add to your bundle, there are some, such as AWS, Do Not Disturb, Call Recording, and some other features that come by default with your package.
Let’s talk about pricing for a bit. Virtual PBX has three plans, Essential, Advanced, and Enterprise. They cost $23.99/user/month, $27.99/user/month, and $36.99/user/month, respectively.
9. Ooma Office
Ooma is perfect for small businesses. It has one of the simplest services and packs a few important features that a small business will need.
With the help of the Ooma office, one can enjoy unlimited USA calling at just $19.95/user/month.
It has streamlined the VoIP service but doesn’t particularly lack any features. You get a Spam filterer(call recording), SMS, call recording, virtual receptionist, and many more.
It has taken the idea of streamlining a bit further by creating a mobile application so that you can access the cloud from anywhere.
To start with Ooma, you need Ooma Office Base Station, hardware that connects the cloud and local phones. Or you can directly connect your IP phones to the cloud.
Ooma has two tiers, Ooma Office or Ooma Office Pro, coming at $19.95/month/user and $24.95/month/user. Both have important features such as Virtual Receptionist, Voicemail, Call Transfer, Call Logs, and many more.
But some features such as Desktop Apps, Call recording, Video Conferencing, Enhanced call blocker, and many others are exclusively available for Office Pro users.
10. Mitel MiCloud
Mitel MiCloud is a flexible solution for someone looking to have both the options of an on-site phone system and an IP Phone. Because of this, it is a perfect solution for a business of any scale.
It is one of the easiest solutions on our list of RingCentral alternatives. It packs almost all the features that a VoIP should have.
If you need to send a message to the whole group, Mitel MiCloud has a solution for you. If you want to do a meeting, they have video conferencing.
There isn’t a single item you wish a RingCentral Alternative has that it doesn’t.
It has one of the best customer care services and an easy-to-use interface.
For prices, you need to contact MiCloud.
Mightycall is one of the slickest solutions for your business. It certainly is one of the best, if not the best RingCentral alternatives.
They have one of the easiest and most convenient solutions. You can call them to book a free demo and if you like the service, then buy it.
It has some very common but vital features such as toll-free calls, call logs that include call history, voice mails, and many more.
This slick solution is achieved by removing the need for hardware. You do not need to buy anything extra your current eco-system of devices, which includes your smartphone, laptop, and desktop, is enough to run smoothly.
They have three plans: the Basic package, which comes at $19.99; the Standard package, which comes at $39.99/month; and the Ultimate Package, which is customizable.
Note: The seven-day trial is free.
CallHippo is more than just a VoIP service. It has many different things.
It is an enormous brand that can cover 50 countries, and a user can buy phone numbers in all of them. They are one of the easiest on our list of RingCentral alternatives but don’t compromise any feature to achieve that level of smoothness.
Another thing that CallHippo has that most of the services on this list lack is compatibility with third-party applications such as Freshdesk, Zoho, Zendesk, and many different applications.
If you are looking for an ultimate solution for your business, then there is no better option than CallHippo.
CallHippo has four tiers Bronze, Silver, Platinum, and Enterprise.
Bronze: It comes at $14/month/user. It packs features that any business would want, such as Free Number, Voice-mails, SMS, Shared Inbox, SDAP, and many more.
Silver: It comes at $24/month/user. It has everything available in the bronze pack but adds some other features such as Unlimited Incoming Calls, Call Recording, Live Calls, After Call Work, and many more.
Platinum: It comes at $35/month/user. It has everything available in the bronze pack but adds features such as Power Dialer, Call Transfer, 3 Way Calling, Customer Caller ID, and many more.
Enterprise: The price is customizable and adds some others on top of Platinum, such as Advanced Integrations, Bring Your Carrier, etc.
If you are up to a simple and light solution for your business that can be controlled via a smartphone, then Line2 is the way to go. The setup process is simple; you just need to add another line to your phone and call it a business line.
Line2 allows you to add a new number or use your current number for the service.
Line2 can be considered a mobile service in a literal sense. Since it uses your mobile and everything is on the cloud, you can configure and manage it with the help of an internet connection.
Let us talk about Line2 pricing for a bit. Line2 has three plans to choose from.
Starter: This pack is available for $14.99/month. The features you get with them are unlimited calls and SMS, call forwarding, and a toll-free number.
Growth: This pack is available for $19.99/month. The features you get with them are all the features from the Starter Package, Auto-attend, and call schedular.
Business: This pack is available for $24.99/month. The features you get with them are all the features from the Growth package, call recording, voice mail, and transcription.
14. My Operator
My Operator is another RingCentral Alternatives on this list. It has all the necessary features that VoIP should have, such as click-to-call, call transfer, call masking, remote teams, etc.
It has two plans, Local Number and Tollfree, which cost $10. Both of them have a similar feature but target two different demographics.
For example, time limits for both of them are different for Local Number, which is 400 minutes, whereas, for Tollfree, it is 200 minutes.
In this article, we have seen 14 RingCentral alternatives. All of the services mentioned on the list have their selling point. Some of them are cheaper; on the other hand, some provide all the bells and vessels but are a bit expensive.
Before going for a plan, you should look at the features and prices of all the mentioned VoIP services on the list because the one with the best feature might not be the best for you.